Runs the Whole Patient Flow, Not Just the Reception Desk
Asisty answers patient questions, routes them to the right specialty, books appointments with the right doctor, sends follow-up reminders and collects satisfaction surveys — across Instagram, WhatsApp and your clinic website, 24/7.
The Whole Front Desk — Automated
A real clinic assistant, not a reply-only bot. Answers patient questions, routes to the right doctor, books appointments, follows up and measures experience — 24/7.
General Q&A
Answers questions about services, doctors, hours, prices and referrals.
Automatic Booking
Detects the specialty, proposes the right doctor and slot, captures data, confirms.
Follow-up & Medication Reminder
Sends automatic reminders for control visits, prescription renewals and medication times.
GDPR-Compliant Data Flow
Patient data is encrypted end-to-end, role-based access, audit-logged.
Listens to the Complaint, Routes to the Right Branch
Standard bots match keywords. Asisty reads complaints in context, identifies the right specialty, captures required pre-info and routes to the right doctor. It does not diagnose — it manages the flow.
“Not a chatter, a clinic worker.”
- ✓Understands real intent (booking, info, reschedule?)
- ✓Hears the complaint and routes to the correct branch
- ✓Hands off to a human for any medical-judgement case
- ✓Knows its limits: no diagnosis, no treatment, just flow
One Clinic Assistant, Three Channels
Whether they message you on Instagram, WhatsApp or your clinic website chat, Asisty handles all of them on one patient card and one clinic calendar.
- ✓Instagram Direct Message
- ✓WhatsApp Business
- ✓Clinic website chat widget
- ✓All conversations on one patient card, one calendar
Built for Healthcare Practices
From a single private practice to a multi-branch hospital, from dental to psychological counseling — Asisty adapts to every appointment-based healthcare structure.
Hospitals & Polyclinics
For multi-branch institutions: patient is routed to the right department, then the right doctor.
- Multi-branch management
- Department-level routing
- Doctor-pool slot suggestions
- Referral & pre-visit flows
Dentists & Oral Clinics
Smart slot management for fillings, implants, orthodontics, aesthetic dentistry.
- Treatment-based duration
- Check-up reminders
- Aesthetic procedure intake
- Insurance/payment to front desk
Private Clinics & Specialists
For dermatology, cardiology, orthopedics, physical therapy, ENT, gynecology and more.
- Branch-specific intake
- Pre-test instructions
- Treatment plan reminders
- Scales single → multi-doctor
Psychologists & Therapists
For psychology, psychiatry, couples therapy, child development, nutrition counseling.
- 45–60 min session slots
- First / follow-up session split
- Strict GDPR-compliant intake
- Empathic reminder tone
Doctors, Branches, Visit Durations — One Panel
Map your polyclinic: branches, doctors, per-doctor visit duration, working hours, breaks, surgery and conference days. Asisty books strictly inside that structure.
- ✓Unlimited branches & doctors
- ✓Per-doctor calendar & duration
- ✓Working hours, breaks, surgery days
- ✓Leave, conference & on-call days
- ✓Service price (private/insurance)
See Capacity Live, Forget Double-Booking
All channels write to one clinic calendar. Per-doctor and per-branch occupancy in real time. Asisty never books a busy or closed slot.
- ✓Per-doctor & per-branch occupancy
- ✓Day & week views
- ✓Slot-level conflict check
- ✓Google Calendar / Outlook / EHR sync
Hands Off for Medical Judgement, Captures Every Interested Patient
AI does not diagnose. For medical interpretation or complex referral cases, Asisty escalates to your front desk or nurse with the full conversation context. Visitors who don't book are still captured as patient leads in your CRM.
- ✓Auto handover for medical-judgement cases
- ✓Full transcript & patient data to the staff
- ✓Interested visitors saved as patient leads
- ✓Hot leads flagged for quick follow-up
Every Action Logged, Every Reminder on Point
Confirmation, follow-up, prescription, cancellation, reschedule — every clinic action is logged and the right person notified.
- ✓Auto SMS / WhatsApp / email to patients
- ✓Real-time team alerts in the panel
- ✓Timestamped logs for every action
- ✓Per-doctor & per-branch summary reports
The Job Isn't Done When the Patient Leaves — Automatic Satisfaction Survey
Shortly after the visit, Asisty sends a short satisfaction survey. Measures doctor performance, clinic experience and overall satisfaction; routes negative feedback to management instantly, redirects positive reviews to Google Reviews.
- ✓Auto SMS / WhatsApp survey after the visit
- ✓Separate scores for doctor, branch and overall experience (1–5 / NPS)
- ✓Negative feedback → instant alert to management
- ✓Positive review → routed to Google Reviews
- ✓GDPR-compliant, optional anonymity
- ✓Per-doctor, per-branch and time-based trend reports
Clinic Appointment in Three Steps
Patient writes, Asisty routes & books, calendar updates — without touching your doctors' time.
Patient messages
Question or booking request via Instagram, WhatsApp or web chat.
Asisty runs the process
Understands intent, routes to the right branch, proposes a slot, captures data, confirms.
Calendar, reminders, survey
Booking written, reminder scheduled, post-visit satisfaction survey sent automatically.
Not a Front Desk by Phone, a Digital Clinic Assistant
See where phone trafic, paper schedules and template chatbots fall short — and where Asisty replaces them.
Not a replacement for your front desk,
Asisty runs your patient flow 24/7 — answers, routes, books, reminds, measures satisfaction and knows its limits. Across Instagram, WhatsApp and your clinic website, all at once.
The result? Fewer missed visits, less phone traffic, more filled slots, higher patient satisfaction.